Works for

• Simple Refix, same loan structure

Does not work for

• Restructure

• Converting portions to revolving

If your client is within 35 days of refix, they should be able to access their offered rates via their mobile app.

This method is by far the best.

1. Ask the client to sign your declaration, if they haven’t done already.

2. Ask the client to go on online banking and read out the rates offered. Discuss with the client and come to an agreement.

3. The client confirms via the app

4. Send the client an email outlining why you recommended the option you decided on together. Ask them to reply to this saying that they agree with your assessment and recommendation.

5. Send an email to ‘asbbrokersupporthub@asb.co.nz’ (Email template Included in link), with the following items included.

• Signed Declaration dated within the last 30 days

• Identifying info for the client (Full name, Customer number or loan number)

• Copy of email trail with client

• include ‘please load for commission’ in your email.

Your commission will be loaded from there.

Sometimes Method 1 is not possible as the client needs to restructure.

Works well for

• Refixing and restructuring

Does not work well for

• Removing LEM

1. Ask the client to sign your declaration, if they haven’t done already.

2. Ask the client to provide an identifying reference number, for example customer number or a loan account number.

3. Send an email to ‘asbbrokersupporthub@asb.co.nz’ (Click for email template), with the following items included.

• Signed Declaration dated within the last 30 days

• Identifying info for the client (Full name, Customer number or loan number)

• Copy of email trail with client requesting their rates.

4. ASB will reply with rates, loan structure and pricing. Discuss with your client and come up with the recommended new loan structure.

5. Send this loan structure to the client using the shared templates ‘clients rates & cashback’ template. Have them email back and confirm that it is correct.

6. Reply to ASB’s original email

• For each split give the following in an email. There is no official refix form for ASB. If it is a restructure, please detail the loan structure carefully and clearly in an email.

  Acceptance details required: See emails below

  Account name/ Number with Suffix:

  Months to be refixed:

  Rate accepted:

• Email trail with clients confirmation

• Request for commission to be loaded (just type it in the email).

• If Revolving is requested, credit will need to know that the customer has a full understanding of how this works and why they want it. It is ok to say that the client has funds to put against this and is intending to reduce their repayments.

Your commission will be loaded from there.

This is when you are wanting your client to get the special rates and not the standard rates, either becuase their loan has been paid down, or their property value has increased.

A great thing about ASB is that the LEM fee can be removed any time after 6 months of settling the loan. The clients do not need to break and refix, the loading will be taken off their rates instantly.

1. Ask the client to sign your declaration, if they haven’t done already.

2. Ask the client to provide an identifying reference number, for example customer number or a loan account number.

3. Get the client to go to propertyvalue.co.nz and order their report.

It is typically around $30. It is based on Corelogic, so the final amount will come out the same as the homes.co.nz valuation.

Not that it must have at least medium-high confidence, or other forms of valuation will be required.

Ivals are NOT accepted.

See the other forms of acceptable valuation here.

4. Send an email to ‘asbbrokersupporthub@asb.co.nz’ (Click for email template), with the following items included.

• Signed Declaration dated within the last 30 days

• Identifying info for the client (Full name, Customer number or loan number)

• Copy of email trail with client requesting their LEM Removal and rates.

• Copy of valuation

5. ASB will reply with new rates, loan structure and pricing and confirmation of LEM removal. This can take up to 2 weeks to confirm.

If you are only removing LEM, likely you can stop at this point.

If you are refixing or restructuring, discuss with your client and come up with the recommended new loan structure.

6. Send this loan structure to the client using the shared templates ‘client's rates & cashback’ template. Have them email back and confirm that it is correct.

7. Reply to ASB’s original email

For each split give the following in an email. There is no official refix form for ASB. If it is a restructure, please detail the loan structure carefully and clearly in an email.

• Acceptance details required: See emails below

• Account name/ Number with Suffix:

• Months to be refixed:

• Rate accepted:

Include the email trail with clients confirmation

Request for commission to be loaded (just type it in the email).

If Revolving is requested, credit will need to know that the customer has a full understanding of how this works and why they want it. It is ok to say that the client has funds to put against this and is intending to reduce their repayments.

Your commission will be loaded from there.